Arrow Family of Companies Reopens Renovated Corporate Headquarters

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The Arrow Family of Companies is excited to announce the reopening of its completely renovated corporate headquarters at 250 Glen Street in downtown Glens Falls.

This multi-year, multi-million-dollar investment includes the Glens Falls National Bank and Trust Company Main Office branch and lending offices that are now open to customers. The building also houses administrative and operational support for Arrow Financial Corporation and its Family of Companies, which includes Glens Falls National Bank, Saratoga National Bank and Trust Company and Upstate Agency, LLC.

“The completion of this multi-year renovation project is more than just a revitalization of our bank and offices — it’s an investment in the future of our customers, our employees and our communities,” said President and CEO Dave DeMarco. “Our 172-year history is in Glens Falls, and we are so proud to contribute to the ongoing revitalization of the city’s downtown. As we look to the future, this space will help us enhance the customer experience and show our team how much we value their expertise and collaboration.”

Extensive upgrades were made throughout the building. Aging equipment was replaced with new energy-efficient systems, including a full overhaul of electrical and HVAC. The newly renovated space includes solar panels, rooftop green space, energy-saving lighting and water-conserving plumbing, helping to reduce the environmental footprint of the company.

The Main Office branch of Glens Falls National Bank has also reopened right in the center of downtown. After operating out of a temporary space next door, the branch is in its permanent home at 250 Glen Street.   

Approximately 280 of the more than 500 employees companywide are based out of Arrow’s downtown campus. Upgrades to workspaces include sit-to-stand desks and ergonomic chairs standard for all employees, increased natural light, a new employee café and break rooms, and increased physical security measures.

JMZ Architects and Planners, P.C. led the renovation along with MLB Construction as general contractor and many local subcontractors, who all ensured the building’s historic elements were maintained while updating the overall design.