Employee Retention

Employee Retention

• North Country Chamber of Commerce
• 4.11.14 - 4.11.14
• 8:00 AM - 12:00 PM
• Member: $100.00 / Non-Member: $175.00

Management/Leadership Series

Employee Retention

ABOUT THIS SEMINAR                                                 

High rates of turnover, absentee-ism and tardiness coupled with low productivity, initiative and morale, cost companies dearly each year – and can frequently be traced to poor employee retention. Tardiness and absenteeism are referred to as pro-test behavior while turnover is known as withdrawal behavior.

Effective retention involves a number of skills – skills that should be learned, understood and practiced in a risk-free workshop environment where “mistakes” are “cost-free”. On - the - job - trial - and - error learning can be, and often is, in-efficient, ineffective, slow and some-times legally risky – it can also be a poor exercise in public relations.

Unlike the many books, articles and seminars that leave you “hanging in the air”, this seminar will not only suggest what you must do to ensure better retention, but will also show you how to do it!

So take a look at your own current retention practices and ask yourself if the potential improvement in retention is worth the time and cost of this seminar. If “Yes, it is” is your answer, then register now.

METHODS OF INSTRUCTION                                 

• In keeping with the leader’s philosophy that adults learn best by doing, the seminar will be extremely participative.
• There will be brief lectures sup-ported by PowerPoint slides, class discussions, case studies and role plays. These techniques will help the participants test and hone their retention skills. Training DVDs will reinforce these skills.
• Printed handouts will be pro-vided to supplement lecture material and act as an ongoing reference source. Group discussions will en-able participants to learn from each other and provide a cross-fertilization of ideas.

WHAT YOU WILL LEARN

Among the many things you will learn at this seminar are…

• Numerous techniques used by many organization to retain their best people
• How to use exit interviews to help retention
• How to conduct retention inter-views
• Principles of positive reinforcement
• Job enrichment techniques

PROGRAM OUTLINE:                            

Module 1

• Introduction
• Objectives 
• Calculation of Retention Rate
• Why Employees Stay: Individual and Team Task 
• DVD

Module 2

• Retention – Team Tasks
• Job Enrichment
• The Role of Mentoring in Retention
• The Power of Positive Reinforcement

Module 3

• Identifying Employee’ Values
• DVD
• Setting up a Retention Task Force
• Forms of Recognition

Module 4

• The Exit Interview
• Participants’ Forum
• Seminar Leader’s Wrap-up
• Evaluations

Instructor: PAUL LOFTUS is an Industrial/Organizational Psychologist and a Freelance Journalist.  He has conducted management development seminars throughout North America, Europe, the Middle East and Asia. His seminars cover various areas of management skills including media interviews, cross cultural competence, managing diversity and the various seminars he will be conducting for the North Country Chamber. He has appeared on a number of television and radio shows in Canada, Bermuda and Europe.  He co-hosted a community television program in Montreal for many years. Mr. Loftus has had numerous articles published in journals in North America, Europe and Asia.  He co-wrote the book “Time Well Spent: Getting things done through effective time management” which was published by Kogan Page. Mr. Loftus graduated from University College Dublin, Ireland, with a B.Comm. and from Concordia University in Montreal with a B.A. in Psychology. He holds an M.Sc. in Industrial/Organizational Psychology from Lamar University, Texas.  His professional affiliations include membership in The American Society for Training and Development, The American Management Association, The Society for Human Resource Management, The Society for Intercultural Education, Training and Research, The Montreal Press Club, The Ireland-Canada Chamber of Commerce and others.

• Cancellation must be received 3 days before day of seminar and may be subject to refund charges & no shows will be charged!
• Registration fee includes cost of meals/refreshments.

“The use of this seal is not an endorsement by HR Certification Institute of the quality of the program. It means that this program has met HR Certification Institute’s criteria to be preapproved for recertification credit.” 

“This program has been submitted to the HR Certification Institute for review.”