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Leadership Series: Employee Retention

Leadership Series: Employee Retention

  • North Country Chamber of Commerce Get Directions at Google Maps
  • 12.10.15 - 12.10.15 Export to outlook
  • 8:00 AM - 4:00 PM
  • Member: $200.00 / Non-Member: $300.00

EMPLOYEE RETENTION has become a key issue for many employers, here in the North Country as well as elsewhere. Organizations are finding that they’re loosing top talent to the competition with all the incumbent costs. Techniques used to combat costly turnover include stock options, cafeteria style benefits programs, flextime, daycare centers and bonuses among others. The current generation of workers is looking for personal growth in the form of professional development, a sense of achievement, an opportunity to use their skills, progressive leadership, a stimulating work environment where they can call many of the shots and receive RECOGNITION for a job well done.

Many organizations are not providing what their workers want. They are using wrong techniques to retain their people. In this seminar you’ll learn:

  • Why employees stay with their companies
  • What causes employees to leave their present companies
  • What employees want from their jobs
  • How to conduct stay (retention) interviews
  • Retention techniques
  • Importance of exit interviews
  • Forms of recognition

ABOUT THIS SEMINAR                                                 

High rates of turnover, absentee-ism and tardiness coupled with low productivity, initiative and morale, cost companies dearly each year – and can frequently be traced to poor employee retention. Tardiness and absenteeism are referred to as pro-test behavior while turnover is known as withdrawal behavior.

Effective retention involves a number of skills – skills that should be learned, understood and practiced in a risk-free workshop environment where “mistakes” are “cost-free”. On - the - job - trial - and - error learning can be, and often is, in-efficient, ineffective, slow and some-times legally risky – it can also be a poor exercise in public relations.

Unlike the many books, articles and seminars that leave you “hanging in the air”, this seminar will not only suggest what you must do to ensure better retention, but will also show you how to do it!

So take a look at your own current retention practices and ask yourself if the potential improvement in retention is worth the time and cost of this seminar. If “Yes, it is” is your answer, then register now.

METHODS OF INSTRUCTION                                 

In keeping with the leader’s philosophy that adults learn best by doing, the seminar will be extremely participative.

There will be brief lectures sup-ported by PowerPoint slides, class discussions, case studies and role plays. These techniques will help the participants test and hone their retention skills. Training DVDs will reinforce these skills.

Printed handouts will be pro-vided to supplement lecture material and act as an ongoing reference source. Group discussions will enable participants to learn from each other and provide a cross-fertilization of ideas.

WHAT YOU WILL LEARN

Among the many things you will learn at this seminar are…

  • Numerous techniques used by many organization to retain their best people
  • How to use exit interviews to help retention
  • How to conduct retention inter-views
  • Principles of positive reinforcement
  • Job enrichment techniques

PROGRAM OUTLINE:
Module 1

  • Introduction
  • Objectives 
  • Calculation of Retention Rate
  • Why Employees Stay: Individual and Team Task 
  • DVD

Module 2

  • Retention – Team Tasks
  • Job Enrichment
  • The Role of Mentoring in Retention
  • The Power of Positive Reinforcement

Module 3

  • Identifying Employee’ Values
  • DVD
  • Setting up a Retention Task Force
  • Forms of Recognition

Module 4

  • The Exit Interview
  • Participants’ Forum
  • Seminar Leader’s Wrap-up
  • Evaluations

Speaker: Paul Loftus, Paul Loftus & Associates

Paul Loftus  is an Industrial/Organizational Psychologist and a Freelance Journalist.  He has conducted management development seminars throughout North America, Europe, the Middle East and Asia.

His seminars cover various areas of management skills including media interviews, cross cultural competence, managing diversity and the various seminars he will be conducting for the North Country Chamber.

He has appeared on a number of television and radio shows in Canada, Bermuda and Europe.  He co-hosted a community television program in Montreal for many years. Mr. Loftus has had numerous articles published in journals in North America, Europe and Asia.  He co-wrote the book “Time Well Spent: Getting things done through effective time management” which was published by Kogan Page.

Mr. Loftus graduated from University College Dublin, Ireland, with a B.Comm. and from Concordia University in Montreal with a B.A. in Psychology. He holds an M.Sc. in Industrial/Organizational Psychology from Lamar University, Texas.

 His professional affiliations include membership in The American Society for Training and Development, The American Management Association, The Society for Human Resource Management, The Society for Intercultural Education, Training and Research, The Montreal Press Club, The Ireland-Canada Chamber of Commerce and others.

  • Cancellation must be received 3 days before day of seminar and may be subject to refund charges & no shows will be charged!
  • Registration fee includes cost of meals/refreshments.

CLICK HERE FOR A COMPLETE LIST OF LEADERSHIP TRAINING SESSIONS 

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