Leadership Series: Positive Counseling & Coaching for Managing Problematic Behavior

Leadership Series: Positive Counseling & Coaching for Managing Problematic Behavior

• North Country Chamber of Commerce
• 6.12.15 - 6.12.15
• 8:00 AM - 12:00 PM
• Member: $100.00 / Non-Member: $175.00

Purpose:

Supervisors sometimes say, “I could get my work done, if I just didn’t have to deal with my staff all the time.”

The mission of a supervisor is to give every person, every opportunity to succeed. This training will help you understand how coaching and counseling will help you focus on that mission.

Learning Objectives:

• Identify common personal and organizational factors that contribute to undesirable employee behavior
• Recognize how supervisory style helps or hinders changes in employee behavior
• Utilize a positive intervention technique for confronting unacceptable employee behavior
• Examine an process for documenting employee performance issues
• Identify specific strategies for handling employee reactions that may be encountered during a counseling session
• State basic fundamentals of when and how to initiate the progressive discipline process

Skills You Will Learn:

• Utilizing positive intervention techniques
• Coaching and counseling
• Confronting unacceptable employee behavior
• Positive discipline
• Documenting coaching and counseling sessions
• How to build on your employee’s strengths
• Thinking critically
• Problem solving
• Setting development goals and monitoring results

Speaker: Tedra Cobb, Tedra Cobb & Associates

Tedra L. Cobb is the president and owner of Tedra L. Cobb and Associates, a dynamic consulting firm focusing on employee and management training in effective hiring practices, strengths-based coaching, performance management and supervisory leadership, sexual harassment and violence prevention, customer service and professionalism, problem solving and decision making and communication.

Ms. Cobb's specific areas of expertise are program and organizational development and the presentation of highly effective, interactive educational workshops. Her clients are diverse and include manufacturers, universities, government, casinos, small businesses, and not-for-profit health and human services organizations.

Ms. Cobb holds a M.S. Ed. in Instructional Technology, specializing in Training and Development, from the State University of New York at Potsdam. Her professional experience is diverse, ranging from bi-lingual counseling (Spanish) in the NY State prison system to directing a community-based health coalition, teaching English as a Second Language and developing and implementing International Education projects.

• Cancellation must be received 3 days before day of seminar and may be subject to refund charges & no shows will be charged!
• Registration fee includes cost of meals/refreshments.

CLICK HERE FOR A COMPLETE LIST OF LEADERSHIP TRAINING SESSIONS